Gerrish Jewelers
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Frequently Asked Questions

Find answers to common questions about our insurance services. If you have more questions, feel free to contact us.

  • Walk-ins are fine during business hours. For custom design or multiple appraisals, calling ahead helps us set aside time.

  • Yes. We can clean and check settings. It’s smart to have pieces inspected at least once a year to catch loose stones or worn prongs.

  • Simple jobs (cleaning, tightening, many battery swaps) are often same-day or next-day. More complex work can take a few days to a couple of weeks, depending on the piece and workload.

  • Absolutely. We repair and service pieces regardless of where they were purchased.

  • Yes. Most battery changes are quick, often while you wait or within a day or two.

  • Bring the item, any lab reports or past appraisals, and your ID. For watches, include extra links or original paperwork if you have it.

Ready to restore your jewelry to its former glory? Our expert team is here to help with all your repair needs. Contact us today to schedule a consultation or visit our store.

Schedule a Repair